Customer Survey

Get in touch

We have recently completed deliveries to your project. In line with our policy of continual improvement please can we ask you to spare a few moments to answer the following questions?

Please grade your answers from 1 to 5, with 1 being dissatisfied and 5 being completely satisfied.

Complete this questionnaire in the boxes below.

Customer Name*
Site Address*
Was your initial enquiry dealt with promptly & efficiently?
Were the details clear on our quotation?
Were you happy with our design process, approval stages and quality of drawings?
Did the levels of communication throughout the process from order to installation meet your expectation?
Was our delivery and installation date in line with your anticipated programme?
Were any queries or problems dealt with efficiently?
How was our final handover and departure from site?
Were our staff and installers courteous and helpful?
How would you rate our overall service?
Would you use us again?
- Yes
- No
Would you recommend us?
- Yes
- No
Would you like us to contact you to discuss any of the above matters?
- Yes
- No
Please feel free to make any other comments.